Welcome to The Fluffy Companion. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions.

1. General Information

This website is operated by The Fluffy Companion. Throughout the site, the terms “we”, “us” and “our” refer to The Fluffy Companion.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions.

2. Online Store Terms

You agree that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

3. Products & Services

We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are completely accurate, current, or error-free.

We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Payment

All prices are listed in USD unless otherwise stated.

We reserve the right to change prices at any time without notice.

Payments are processed securely through third-party providers (e.g., Shopify Payments, PayPal).

5. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

• Suspected fraud
• Incorrect pricing or product information
• Issues with payment authorization

6. Shipping & Delivery

Delivery times are estimates only and may vary depending on location and external factors.

We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

7. Returns & Refunds

Please refer to our Refund Policy for detailed information regarding returns and refunds.

8. Intellectual Property

All content on this website (text, images, logos, graphics) is the property of The Fluffy Companion and is protected by applicable copyright and trademark laws.

9. Limitation of Liability

To the fullest extent permitted by law, The Fluffy Companion shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.

10. Third-Party Services

We may use third-party services to operate our store (e.g., Shopify, payment providers, shipping partners). We are not responsible for their actions or policies.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Canada and the United States, depending on the customer’s location.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

info@thefluffycompanion.com

Thank you for using The Fluffy Companion.